News: vmware view black screen connection to the remote computer ended Connecting to a VMware View 5.0 virtual desktop through a Security Server displays a black screen and terminates with the message: “The connection to the remote computer ended.” Problem You’ve successfully deployed a new VMware View 5.0 Security Server in your DMZ and published it for remote users to access but connecting to it through the internet displays a black screen for a few seconds: Main reason was "the connection to the remote computer ended" was PCoIP secure Gateway was not enabled. Copy the view agent group policies from Connection Server ( C:\Program Files\VMware\VMware View\Server\Extras\GroupPolicyFiles\vdm_agent.adm) to the parent virtual machine's desktop.

We will take RDP to the network in US via VPN. have you open up all the ports required in your VPN rules? The only thing that has changed was I had been applying and testing the CIS benemarks for Windows 8 in some new GPOs I had created, it had to be those what had broken it, so I set out trying to find which setting. Veeam CBT Data is Invalid - Reset CBT Without Powering Off VM, View 7 Administrator Blank Error Dialog/Window After Upgrade, vSphere Transparent Page Sharing (TPS) in Horizon View 6.1, Mouse Cursor Disappears on a Windows 8.1 View Desktop Following Update, VMware View - The connection to the remote computer ended, Reset 3COM Switch to Factory Defaults (Forgot Password), SCCM 2012 - Software Center Unable to Download Software 0x87D00607, Disk Consolidation Needed - Unable to access file since it is locked, Moving BT Infinity DSL from Master Socket to Any Household Extension Socket, Creating/Adding a Raw Device Mapping (RDM) to a Virtual Machine, VMware Visio Stencils - Diagram and Icon Library.

This is RDSH server farm with 3 RDSH server on one farm. Any Ideas?? As per your instruction , my connectivity problem is solved Now. For the firewall rules..I'm checking with my Network Support Group people. However it only affected my test Windows 8 clients which were previously working. Not configured the PCoIP Tunnel correctly, have a look at the config options for the connection broker. I've installed the view client (not with the local support) and I'm able to access the Virtual Desktop from my US machine which I'm accessing through VPN. ... "The connection to the remote computer ended" In 99% of cases this is usually due to missing firewall rules between the View Client (thick/thin client) and the View Agent (virtual desktop).

Mark Benson has created a document that list all of the steps needed to setup remote access with PCOIP and View 4.6.

Error: You don't have JavaScript enabled. The way you have set it up now the client need to be able to resolve the hostname of the Virtual Desktop and I guess this is not resolving properly and you get no connection, if you configure it as above then all traffic will go through the connection-broker and there will be no direct connection between the client and the virtual desktop. Copyright ©2016 Andy Barnes - Please do not copy any content including images without prior consent! We are in testing process of VMWare View 4.6. User in connection going to RDSH 3 and get disconnect. Please type your message and try again. The black screen is typical of a firewall/port issue when trying to access a remote computer. Re: The connection to the remote computer ended in view 4.6 mittim12 Apr 26, 2011 6:14 AM ( in response to virtualkannan ) Ok, keep in mind if you are using VPN to access the company network then a View Security server isn't really needed as you could connect directly to a connection broker. View 5 and Esxi 5.0. : my vmware view installed on VPS ( remote location ) and i am connecting to Connection server throug Firewall which redirect 443 to my internal connection server ( , don't install Security server) You can not post a blank message. Copyright © 2017 VMware, Inc. All rights reserved. Everything works great inside the LAN, but when trying to access our security server outside the LAN the client connects, validates credentials, allows you to choose a desktop and connects to it, but then closes and simply says: 'The connection to the remote computer ended.'

This tool uses JavaScript and much of it will not work correctly without it enabled. if you are connecting using VPN with this option configured, then connect to connection server.

Error: You don't have JavaScript enabled. Follow all of the steps in this document and watch the video for assistance. My guess is that when you connect  to security server through VPN and try to launch desktop, the ExternalURL provided by connectiion server will have the external facing IP of security server in it, which the client will not be able to connect to since it is in VPN (part of internal network). We're running a trial to test a View deployment. User logging get ended and in view managers i see warning "the pending session on machine for user has expired". Find answers to VMware View connection to the remote computer ended. other user can connect to RDSH 3 or other Server successfully. This tool uses JavaScript and much of it will not work correctly without it enabled. vikramjammula Jan 3, 2019 12:17 PM ( in response to BenFB ) I am able to connect my VDI using 4.9 version of client without any firewall issues and I am connecting from home so I don't think firewall will be an issue here. But after few tries it connects smoothly as shown "Event" . This could be a few things, most likely that port 4172 UDP/TCP is not opened in the firewall. Yes...I'm trying to access the security server from outside of the network via VPN and through PCoIP. Unlinking the new CIS GPOs I found I could now connect to my View desktop succesfully so it definatley a setting in the CIS GPOs. The following VMware KB details this error and how to troubleshoot. Please turn JavaScript back on and reload this page.

VMware View - The connection to the remote computer ended . The tough job was going through each setting and testing it to find which (initial guess work was not sucessful).

: my vmware view installed on VPS ( remote location ) and i am connecting to Connection server throug Firewall which redirect 443 to my internal connection server (  , don't install Security server).

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